Privacy Policy
Last Updated: 25-Jan-2025

1. Introduction
Welcome to josueibanez.com. This Privacy Policy describes how we collect, use, and protect personal information when you interact with us via WhatsApp or receive promotional emails from us.

2. Information Collected
We may collect and process the following information:

  • Name and phone number

  • Email address

  • Messages sent and received via WhatsApp

  • Metadata associated with communication (date, time, and message status)

  • Purchase history and preferences related to design products sold in our online store

  • Any other information you voluntarily provide

3. Use of Information
We use the collected information to:

  • Respond to inquiries and requests

  • Provide assistance and support

  • Send information about our services or projects

  • Improve the quality of our communication

  • Send promotional emails about our work, services, or online store sales

  • Recommend and promote design products based on user preferences and purchase history

4. Data Sharing
We do not share your personal information with third parties, except in the following cases:

  • Service providers who help us operate our WhatsApp communication and email marketing campaigns

  • E-commerce and payment processing platforms that facilitate transactions in our online store

  • Legal obligations or requests from authorities

5. Email Marketing and Product Promotion
By providing your email address, you agree to receive promotional emails about our projects, services, and design products available in our online store. We may personalize these emails based on your preferences and purchase history. You can opt out at any time by clicking the unsubscribe link included in each email or by contacting us directly.

6. Information Security
We implement appropriate security measures to protect your personal information from unauthorized access, loss, or improper disclosure.

7. User Rights
You have the right to:

  • Access, rectify, or delete your personal information

  • Withdraw your consent for communication

  • Request the limitation or objection to the processing of your data

  • Opt out of receiving promotional emails and product recommendations

To exercise these rights, contact us at [contact email].

8. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer period is required by law.

9. Changes to the Privacy Policy
We reserve the right to modify this policy at any time. Any changes will be posted on this page, and if necessary, we will inform you via WhatsApp, email, or other means.

10. Contact
If you have any questions or concerns about this Privacy Policy, you can contact us at store(at)josueibanez(dot)com.